Scaling RPA

The Top Five Lessons

Where: The Ivy Soho Brassiere

When: 26th November 2019 from 6:30-9:30PM

About the Club

The Automation By Design (AxD) Club was founded in 2019 to help senior executives working within mid-size or larger organisations. They meet to explore new market trends and discuss the greatest challenges their organisations are facing. Membership is free and by invitation only.

Why Attend?

  • Gain insights and ideas from thought leaders in your field
  • Benchmark your own plans within a collaborative and confidential environment
  • Network with this exclusive group of senior executives from a variety of industries.

The Discussion

Emerging technologies present many exciting and innovative ways to drive efficiency, effectiveness and growth. Expectations are very high amongst business leaders because of this potential. One of the leading areas for emerging tech (like RPA) is Customer Service; automation will eliminate 20% of all service desk interactions [Forbes, 2019], which is very attractive.


However, despite the opportunities, one hurdle remains firmly in the way – scalability. To date, only 7% of organisations have scaled beyond 5 automation robots [Deloitte, 2019]. And only 3% of organisations have scaled to 50 or more. While the headlines talk about the opportunities with automation, achieving scale is still the key hurdle. Why is this?


When you dig beneath the surface, the majority of organisations have implemented a form of emerging tech automation. And then stalled. Boardroom buy-in, employee resistance and missed objectives are cited as common issues. So, how are emerging technologies like RPA impacting mid-sized firms operating in the the Financial Service, Insurance, Banking and Investment Management sectors?

What’s the format?

All our dinner meetings are collaborative and information, designed to give you actionable ideas you can take back to your business the next day. The discussion segment is chaired and designed to drive debate and genuine sharing of strategy. After the discussion you will enjoy a fabulous meal and an opportunity to connect with other senior executives.

Who should attend?

This dinner meeting is suited to senior executives within mid-size or larger organisations, interested in how emerging technologies are shaping the future.

  • C-Level leaders who want to understand how to improve success with emerging technologies.
  • EVPs, SVPs, VPs and Directors of Customer Service, Finance, Operations.
  • Heads of departments with relevant interests.


If you have received an invitation from the Club Director this means you have been identified as a relevant guest or we may have received a recommendation from someone who is an existing member.

Where and When?

6:30pm Networking Drinks

7:00pm Host Introduction

7:20pm Chaired Debate

8:00pm 3-Course Dinner

9:00pm Drinks and Networking

9:30pm Carriages

Have any questions?

If you have a question about attendance, please contact me direct via the contact points below:

Georgina Hayes
Director, Automation by Design Club
Tel: +44 (0) 20 3322 6788
18-20 Huntsworth Mews, Marylebone, London NW1 6DD


A special thank you to Digital Workforce, for their continued support.